Choice Home Warranty Reviews: Everything You Need to Know

Introduction

When it comes to safeguarding your home systems and appliances, navigating the world of home warranties can be overwhelming. With countless options available, Choice Home Warranty frequently pops up as a robust contender. But what do actual customers think? Choice Home Warranty reviews, both good and bad, reveal insights that can help you decide if it’s the right fit for your home.

This guide explores in-depth user feedback, coverage options, pricing, and more—all presented in an easy-to-read format so you can make an informed decision.

Summary Table

Feature	Details
Company Name	Choice Home Warranty
Year Established	2008
Customer Rating	3.8/5 (based on online reviews aggregated from various platforms)
Coverage	Systems, appliances, optional add-ons like pools and central vacuum
Plans Offered	Basic Plan, Total Plan
Pricing	Starts at £30/month (varies by location and plan)

| BBB Ratings | C+ (as of July 2025) |

24/7 Claims Support

Yes

Overview of Choice Home Warranty

Founded in 2008, Choice Home Warranty has grown to serve homeowners across the U.S. Their goal is to simplify the repair and replacement process for everyday household breakdowns by covering a wide range of appliances and systems under predictable plans. Customers can choose between the Basic Plan and the Total Plan, with additional add-ons for more specific needs like pool or spa equipment.

What makes Choice stand out? Their 24/7 claims service ensures that help is just a phone call away, whenever you’re faced with an emergency repair.

Real User Reviews and Ratings

When evaluating Choice Home Warranty reviews, it helps to balance the positives and negatives. Here’s what users have to say:

Positive Reviews

Convenience at its Best

Many customers appreciate its straightforward plans and easy claims process. For instance, Lisa from Arizona shared her experience, stating, “Submitting a claim took minutes, and Choice had a contractor at my house the next day!”

Great Coverage Options

Multiple users praise the flexibility to choose add-ons that suit specific household needs. A homeowner in Texas noted, “The pool coverage alone saved me £500 this summer.”

Affordable Pricing

Compared to competitors, Choice Home Warranty offers some of the most competitive pricing starting at just £30/month. Customers on review platforms like Google Reviews appreciate the value for money.

Negative Reviews

Denied Claims

A common complaint in Choice Home Warranty reviews is the denial of claims for what users perceive as unfair reasons, such as wear and tear classifications.

Wait Times for Reimbursement

Some reviews point out that reimbursements for repairs handled out-of-network can take weeks. A Yelp reviewer wrote, “It was frustrating to follow up on my reimbursement—they eventually paid, but the delay wasn’t acceptable!”

Summary of User Ratings

TrustPilot: 3.4/5
BBB Customer Reviews: 2.8/5
Yelp: 3/5
Google Reviews: 4.2/5

Coverage Options and Pricing

Choice Home Warranty offers two primary plans, catering to the varied needs of different households.

Plan Breakdown

Basic Plan

Covers essential appliances and systems like plumbing, heating, and electrical (approx. £30–£40/month).

Total Plan

A more comprehensive plan that includes additional items like air conditioning systems and laundry appliances (approx. £40–£55/month).

Optional Add-Ons

For an extra fee, you can include the following in your coverage:

Pool and spa equipment
Central vacuum
Roof leak repairs

Cost Comparison

Compared to its closest competitors, Choice’s pricing is 15–20% lower, making it attractive for budget-conscious customers.

Common Complaints and How They’re Handled

No company is free of criticism, and Choice Home Warranty reviews highlight recurring issues you should know about before signing up.

Denied Claims

The most common grievance stems from claim denials due to pre-existing conditions or inadequate maintenance. It’s crucial to thoroughly understand the contract terms.

Limited Technician Networks

Users mention delays in scheduling repairs, particularly if technicians in their area aren’t available.

Communication Gaps

Several reviews on BBB and Reddit point out lapses in communication during the claims process.

Proactive Tips

Always clarify coverage details upfront.
Keep records of maintenance to avoid disputes over claim denials.

Comparison with Competitors

Here’s a brief comparison of Choice Home Warranty against similar providers:

Feature	Choice Home Warranty	American Home Shield	First American Home Warranty
Starting Cost	£30/month	£40/month	£32/month
BBB Rating	C+	B+	B
24/7 Claims Support	Yes	Yes	No
Add-On Flexibility	Moderate	High	Moderate

FAQs

Is Choice Home Warranty Worth It?

That depends! If you’re looking for budget-friendly coverage and want a simple solution for unexpected repairs, it’s a good choice. However, extensive pre-existing conditions may not be covered, so ensure you read the terms carefully.

How Do I Leave a Review for Choice Home Warranty?

You can write reviews on platforms like Google, Yelp, or BBB. Log into your account on their site for an option to leave direct feedback.

What Are the Most Common Complaints About Choice Home Warranty?

Claim denials, long reimbursement times, and slow repair timelines are the most noted issues.

Does Choice Home Warranty Cover Air Conditioning Repairs?

Yes, but coverage specifics depend on the plan you select. The Total Plan includes air conditioning systems.

Choice Home Warranty strives to provide value through competitive pricing and accessible coverage options. If you’re considering them as your home warranty provider, weigh the pros and cons through a mix of real-world feedback and your household’s specific needs. After all, a home warranty should ease life, not complicate it!